A technical support engineer is also known as IT support specialist helps in solving the technical issues that arise internally or externally include software and hardware. They work in a wide range of industries like Telecom, Automobile, Medical, Information Technology, Aerospace, and many more. Technical support engineer job responsibilities changes with different industry for e.g. in telecom industry they must look up for network issues, installations of new hardware, customer care, finding solutions to problems of customers, etc. Mostly 24×7 services have to be provided by them to reach out the targets that’s why technical support engineer salary is very high & attractive.

Technical support engineers are highly skilled in troubleshooting any technical problems they have, addressing to the questions of customers regarding products or services, answering to the calls and E-mails of the customers and solving the problems.

Source : Find Freelance Technical Support Engineer